by Grace Harty | Apr 1, 2025
The tradition in emergency services has been to largely ignore mental health. This has never, nor will it ever, work. Recently there has been increased awareness of burnout, Post Traumatic Stress Disorder, and first responder suicide. Unfortunately, awareness is not...
by Grace Harty | Apr 1, 2025
From their swearing-in all to the way until retirement, even the most hardened firefighters can be affected by mental health concerns. A fascinating look behind the scenes of the career of a firefighter, this book explores the why and explains the how to better...
by Grace Harty | Mar 31, 2025
Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in...
by Grace Harty | Mar 31, 2025
Working in a 9-1-1 communications center can take a toll. Recent studies have proven the link between handling traumatic calls of life-threatening nature and the onset of burnout, compassion fatigue, and even PTSD symptoms. Over the life of a 9-1-1 professional’s...
by Grace Harty | Mar 31, 2025
Let me start off first with a couple questions to my fellow dispatchers. Have you ever looked at your console and said, “That’s it, I’m done?” Or turned to your partner and noticed they were struggling, and you didn’t know what to do or say to help them? You’re not...
