by Grace Harty | Mar 31, 2025
Working in a 9-1-1 communications center can take a toll. Recent studies have proven the link between handling traumatic calls of life-threatening nature and the onset of burnout, compassion fatigue, and even PTSD symptoms. Over the life of a 9-1-1 professional’s...
by Grace Harty | Mar 31, 2025
Let me start off first with a couple questions to my fellow dispatchers. Have you ever looked at your console and said, “That’s it, I’m done?” Or turned to your partner and noticed they were struggling, and you didn’t know what to do or say to help them? You’re not...
by Grace Harty | Mar 31, 2025
Increasing Resilience in Police and Emergency Personnel illuminates the psychological, emotional, behavioral, and spiritual impact of police work on police officers, administrators, emergency communicators, and their families. Author Stephanie Conn, a clinician and...
