Addison Consolidated Dispatch Center

Trained to support:
Can respond for:
  • Dispatchers
The Addison Consolidated Dispatch Center is comprised of 50 agency members, with 9 peer support members, serving dispatchers. Their Peer Support program originated in 2020. Members are trained through peer support curriculums, including Crisis Associates and Dr. Michele Lilly’s Peer Support Training for 9-1-1 Dispatchers.
Aside from peer support, other wellness programs that the department offers includes EAP, an in-house chaplain, wellness spaces, on duty wellness allowances, and annual mental wellness checks.
The department’s peer support coordinators are available to coordinate assistance to outside agencies for program development or implementation collaboration.




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